Manage

Capture

Engage

Manage

Understand

NitroMojo provides actionable information through automated processes to make effective management of Partner Channels, the Sales process, Marketing, Product Management and the End Buying Customer experience easier and more manageable. The automated Voice of Customer process obtains feedback from the End Buying Customer that drives triggers to alert whomever is best suited to meet the needs of the customer in order to complete a sale or further the customer relationship. Some examples include:

The automated Voice of Customer process obtains feedback from the End Buying Customer that drives triggers to alert whomever is best suited to meet the needs of the customer in order to complete a sale or further the customer relationship
  • Customer is waiting for a price quote- triggers sales and the assigned Partner
  • Customer needs technical support- triggers appropriate tech support contact
  • Customer requests a catalog or other information- triggers Marketing or is pooled into nurture cycle
  • Customer has a product suggestion- triggers Product Manager
  • Customer wants a rep to contact them- triggers assigned sales rep

End Buying Customer feedback collects data on

Sales barriers

Purchase decisions (product and quantity)

Competitor purchases

Sales revenue potential

Next step in the relationship

Satisfaction with Sales Team and Partner Channel

See how NitroMojo manages the Customer purchase experience to increase sales